Narrative Report (OJT) – Philippine Airlines

Philippine Airlines


    One of the requirements as graduating students of the College of Computer Studies is On-the-Job Training. This Training exposes us to the real environment of a certain organization. Thus, adjusting oneself and mingling others is a must to cope up with different standards and attitudes of every individual in a particular field of industry. In furtherance, OJT will be a bridge to enhance our skills in communication and technical activities that makes it a plus point the sooner we landed a job and help ease the culture shock while dealing with different specialized people of their expertise.

         We went to other organizations to have an OJT but sad to say there were already different students from different schools who had come first to conduct an OJT. We were already desperate, hopeless and we’re running out of time. We come to a decision and somebody solicited an idea “Why not try Philippine Airlines?” Due to lack of time, we went directly to the Branch Manager of Philippine Airlines, Roxas City and submit a letter for approval in conducting an OJT in their organization.

        Knowing that we are already accepted to conduct an OJT, our worries were then blown up by the wind as if our heart felt empty with thorn and pains of miseries. The manager told us the Don’ts and Do’s in the company like;


       Wearing of Formal Attire

  • Good Grooming
  • Be On Time


  • Do not go out in the Airline field without wearing a vest
  • Do not wear slippers
  • Do not wear “maong” pants
  • Don’t be shy


      Then our journey started in PAL… our first week was a disastrous one. Why? Exactly 5 am on the very first day of our report in the office the router was damaged due to faulty electrical wiring of transformer by CAPELCO. So all the computer transaction were then changed to manual type. The manager let us stays in his office for an hour or so because of what had happened. In that day we were oriented on what to do and exposes to other employees as well.

 Check in Area

       We were trained on what specific things to do in the check in area like weighing the baggage’s, tagging with an international, local, perishable, push ups and fragile stickers and of the course adding baggage number and how it weighs. We were told also the allowed kilo of baggage and allowed kilo of hand carry. We were assigned also to PAL number seats in rows and columns. On the second day we were trained on what to do in the manual system. It was so strenuous even the employees were busy that time. We assist them at the back and we are always alert to avoid destruction. We were oriented also about the mandatory elements and the cleanliness around the check in area.

      In that disastrous and strenuous week the unforgettable part was when my classmate cried and I almost had a teary eye then because the airplane departed late due to some error in using manual system. The manager that time was instructing the employees about the places of the seats and one of the employees were saying many times “who arranged the number of seats” and one of my classmates says that we are the one who did it. But we explained everything in the manager that what we’ve done was according to what they had oriented. The manager told the employees that “we must foresee what is going to happen by using the manual system and besides they were here for an OJT and they are not responsible for any wrongdoings”. After that event we were then treated by the manager to Mang Inasal and there it started our communication to the manager as well to the employees. They always say that we were the best batch so far who had an OJT in their company no wonder because we always let them laugh with jokes and nonsense stories.

Ticketing Office

        We are assigned in answering the phone for clients who wants to inquire in a specific date of flight, lucky you are if the customer is in good mood. We also type in the Documental Transmittal or Acknowledgement Receipt, Shipping Order ( we type certain records then pass it to the cargo area) Enroll mabuhay miles; Updated forms (air them back to Manila) We also do an accounting like the domestic sales report – xt, pv, difference, We also do minor forms ages below 12. We are also assigned to print the tickets and pass it the cashier. In ticketing area we were then given a short examination by one of the employees on how to use the electronic system of ticketing.

Cargo Area

  • We were taught on the correct placement of records
  • We do inventory by months
  • We also had photocopies and place that in a folder for inventory of files
  • We also do computation


       The employees and the manager had a party in Baybay beach after the office hours. We were then invited to their party. We were so happy upon hearing it that finally they made us part of their organization. We did videoke, ate lot of foods, some of my classmates drink beer together with the employees except me. They wanted me to try at least one bottle of beer, but I never indulged myself to liquor. Hehehe.




9 responses to “Narrative Report (OJT) – Philippine Airlines

  1. Pingback: OJT Experience « Marj16’s Weblog

  2. hi! can you help me coz i also need a company to have an ojt…

  3. christopher ibañez

    What A wonderful site u have taken…

  4. michael zhynrick

    what a wonderful narrative report you make.
    keep up the good work!

  5. hi! im hanna a 3rd year student, bs tourism. im looking for a company to complete my academic curriculum ( OJT) hope you could help me. thanks and good-day… GODBLESS.

  6. nestor hubac jr.

    hi! i’m jr a tourism student, i’m looking for a place where i could fulfill my OJT subject. hope your company could help me. salamat po.

  7. hi! im hanna a 3rd year student, bs tourism. im looking for a company to complete my academic curriculum ( OJT) hope you could help me. thanks and good-day… GODBLESS.

  8. ukina u paylang….

  9. ojt

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